Recherche Universelle

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Review Search Workflow Contact Platform Team

Search posture

Typical time from command entry to a usable cross-record result set.

11 sec

Results and commands stay constrained to live assignment and access policy.

RBAC-aware

Operators can move from the result list into graph or evidence review without changing tools.

Case -> graph

Queries, exports, and resulting actions remain visible to supervisors and reviewers.

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Search should not behave like a separate product. It should sit on top of the same case, evidence, and command model operators already work inside.

Why this matters

Most delay happens before analysis starts

Operators lose time opening multiple systems, reshaping the same query, and reconciling partial results by hand. The search surface exists to remove that opening drag.

Search should query across the operating record without flattening the relationships between case, entity, evidence, and action.

The same surface should open the next useful step, whether that is a graph path, an evidence item, or a command.

Supervisors should be able to review what was searched, what was opened, and what was exported or escalated next.

Operational record

The command surface should land inside the record operators already use

Search is most useful when it opens a durable case view with related entities, evidence, and next actions already in scope.

Query lanes

Four common search jobs the product has to handle well

The surface should support record lookup, network tracing, evidence retrieval, and command execution without pushing operators into different tools for each task.

Case retrieval

Open the right case quickly

Find the right active case, linked entities, and current status without opening several queues and filters first.

Example query

martinez burglary riverside

Expected result shape

Primary case record with current owner and status

Related entities and prior linked incidents

Recent evidence and alert activity tied to that case

Entity trace

Follow people, phones, accounts, and aliases

Search should resolve likely entities and let operators move directly into relationship paths without retyping the query inside a graph tool.

Example query

martinez alias prepaid phone

Expected result shape

Likely entity matches and alias variants

Relationship path into linked numbers, accounts, and addresses

Recent case references where that entity already appears

Evidence access

Pull the right evidence set without breaking chain context

Investigators and records teams need to move from the query into the correct evidence item, annotations, and review state with custody context intact.

Example query

martinez cctv upload last 7 days

Expected result shape

Evidence items filtered by date and source

Review state, annotations, and linked case activity

Export or disclosure actions that are allowed for the current role

Action launch

Open the next command from the same surface

Operators should be able to trigger briefings, export review, and assignment actions from search when policy allows it.

Example query

create briefing martinez case

Expected result shape

Briefing command with the active case preloaded

Suggested supporting evidence and timeline blocks

Confirmation trail showing who launched the action

Connected surfaces

Search has to open graph and evidence work without dropping context

The product should move cleanly from result list to relationship analysis or evidence review while keeping the original query and record context visible.

Graph traversal

Open relationship paths when the query becomes network analysis

Search results should hand off into graph analysis with the matched entities and current case already attached.

Carry the originating case and entity context into the graph view.

Keep path discovery tied to the same role and assignment boundaries enforced in search.

Let operators return to the case record without losing what they just opened.

Evidence review

Open chain-aware evidence views from the same query surface

Evidence search should lead directly into the item, annotations, and review state instead of a detached file browser.

Preserve custody, annotation, and review status when a result is opened.

Keep export and disclosure actions constrained to the operator’s current permissions.

Make it clear what evidence was reviewed as a result of the search.

Role behavior

Pour Chaque Rôle

Expériences personnalisées pour chaque membre de l'équipe.

Investigator

Needs fast case, entity, and evidence retrieval with the ability to move straight into active work.

Sees active casework, assigned records, and relevant commands first.

Can launch briefings, follow graph paths, and open evidence within assignment scope.

Analyst

Needs deeper cross-record recall and network traversal without inheriting command authority they should not have.

Prioritizes linked entities, patterns, and relationship paths.

Can move through analysis surfaces while staying inside policy-defined actions.

Supervisor

Needs visibility into what teams are opening and where escalation or export decisions are occurring.

Can review search-derived actions, case movement, and export history.

Sees oversight-oriented commands and review shortcuts unavailable to operators.

Records and disclosure

Needs evidence and case retrieval that highlights disclosure state, review completeness, and custody trail.

Search emphasizes evidence state, disclosure readiness, and export restrictions.

Commands stay focused on release, review, and audit-sensitive actions.

What to validate

Review these questions before calling the search surface finished

A credible search workflow depends on record model quality, access boundaries, and operational clarity more than clever UI tricks.

Can operators move from one query into the right case, graph, or evidence view without rebuilding the same context?

Do roles see different results and actions in ways that remain obvious and reviewable?

When a search leads to export, escalation, or briefing, is that action visible in the audit trail?

Rollout guidance

The first deployment usually succeeds when search is tied to one real workflow

Start with a single high-friction workflow, validate the source-system boundaries, and make sure the query results match the real record ownership model.

Choose one workflow where operators currently lose time between case lookup, entity recall, and evidence access.

Confirm which systems remain authoritative and which search results should open local versus external records.

Review the audit and export expectations early so search-triggered actions do not create governance surprises later.

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